Policy

RJGifts4U will use its best efforts to resolve customer satisfaction issues in a timely manner. RJGifts4U will replace or credit the wholesale value of any part of a gift arrangement deemed to be damaged or defective. RJGifts4U warrants the gift arrangements we ship to have the look and value represented in our literature.

Due to the perishable nature of all our gift selections, discrepancies must be reported within (3) business days of receipt. Drop ship orders placed by 12:00 noon EST can be shipped the same day. Drop-ship orders place after 12:00 noon EST ship the next business day. RJGifts4U reserves the right to alter the cut-off time for same day shipping during peak holidays

Our Guarantee

RJGifts4U guarantees customer satisfaction, we are here to serve you. Due to the perishable nature of our gift selections, discrepancies must be reported within (3) business days of receipt. If you are not satisfied with your order we will replace it at our discretion, choose to replace it promptly or issue credit. If a full refund is demanded, we may at our discretion, ask that the item be returned.

All discrepencies must be reported within 72 hours.


Substitutions

 

  • Fresh Flowers / Blooming Plants: It's up to Mother Nature. If due to crop failures or poor weather conditions a particular flower, plant or color choice is not suitable, we will send a fresh selection of equal or greater value.
  • Gift Baskets: Based on season and availability, we reserve the right to make component substitutions using items of comparable or greater value.

 

 

 

 

 

 

Fulfillment

Upon receipt of orders, RJGifts4U shall utilize best efforts to fulfill such orders, however, if orders can not be fulfilled, RJGifts4U shall advise member of the inability to fulfill said within (1) business day.

 

 

 

 

 

 

 

 

Wine Sales

All wine and other alcoholic beverage products listed on the Retail Partner website are sold and delivered from AKA. All terms and conditions of sale established by AKA from time-to-time are binding on the Consumer. The terms and conditions can be located at; www.wine.com/customercare/tos.asp

The Sale of Alcoholic Beverages

"RJGifts4U" does not sell alcohol to persons under the age of 21. By using this site you swear and affirm that you are over the age of 21. "RJGifts4U"  makes every effort to ensure that alcoholic beverages are not delivered to anyone who is under the age of 21. By using this site you are acknowledging that the person receiving a shipment of alcoholic beverages from "RJGifts4U" is over the age of 21. You also agree that any alcohol purchased from "RJGifts4U"  is intended for personal consumption and not for resale. If you do not agree with these conditions of use please do not use this site. If you intentionally or unintentionally misrepresent your age in order to provide alcohol to a person under the age of 21 "RJGifts4U"  will prosecute you fully to the extent allowable by law. In the State of Connecticut Chatham Fine Wines and Liquor provides alcoholic beverages. In the State of Michigan Lo Spuntino, Inc., provides alcoholic beverages.

Parental Control Protections

As required by the Communications Decency Act of 1996, "RJGifts4U" hereby notifies you that parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist you in limiting access to Content that may be harmful to minors. Among the many companies that provide Internet blocking and screening software are CyberPatrol, NetNanny, SurfWatch, and GuardOne. "RJGifts4U" does not sponsor or endorse any of these companies or their services.

Protection of Content Provided by "RJGifts4U" and Its Licensors